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How 7ju77 Protects Your Account Data

We collect only what's needed to run your 7ju77 account — your mobile number, wallet details for bKash, Nagad, Rocket, and basic device details for login.

Account dataPayment recordsDevice logsSupport history
7ju77 How 7ju77 Protects Your Account Data
PRIVACY SUPPORT

Get Help With A Data Question

Questions about your data usually come up around a deposit or a login from a new phone, so we keep the paths short. Whether you reach us from the live chat window, by email, or through Easy HelpDesk in the app, tell us your registered mobile number and what you're asking about — a bKash confirmation, a Nagad transfer record, or something on your login history — and we'll match it to your account before responding.

Live Chat Support Reach our support team through live chat on the 7ju77 site for questions about your data, account access, or a bKash, Nagad, Rocket transaction reference you'd like us to check.
Email Requests Send a written request if you want a copy of your account data or want something corrected — include your registered mobile number so we can match it to your wallet.
In-App Help Desk Open Easy HelpDesk from your account menu to raise a data or privacy question directly from your phone, without switching to a browser tab.
SECURITY PRACTICES

How We Handle Data On File

Keeping your account data steady isn't a one-time setup — it's cookies that remember your device for a quicker return trip, OTP checks when you log in fresh, and a record of your bKash, Nagad, or Rocket transactions kept only as long as a dispute or withdrawal check might need them. If something on file looks wrong, tell us and we'll fix it after confirming it's really your account.

Cookies & Session Data

We use cookies to keep you logged in between visits and to remember your device for faster returns — you can clear these anytime from your browser or app settings.

Account Security Checks

Login attempts and OTP verification are logged briefly to catch unusual activity on your account, especially after a new device or a Rocket or Nagad transfer.

How Long We Keep Records

Transaction and login records stay on file long enough to settle disputes or verify a withdrawal, then they're moved out of active use once that purpose is done.

Requesting Changes To Your Data

You can ask us to correct or check what's on file for your account — reach out through live chat or email and we'll confirm your identity before making updates.

Privacy Policy Questions You Might Have

These are the questions we hear most often about how 7ju77 handles your account data, from bKash and Nagad transaction records to how login history gets cleared. If your question isn't answered below, our support channels above can walk through your specific account with you.

We collect your mobile number, wallet details from bKash, Nagad, or Rocket, and basic device details like browser type when you log in or make a transaction.

We only share what's needed to process a payment or resolve a support ticket you raised — we don't sell account data, and access always depends on local law and eligible regions.

Transaction references and confirmation messages from your wallet app are kept on file for verification purposes and matched to your account when you deposit or withdraw.

Yes — message us through live chat or email with your registered mobile number, and we'll confirm your identity before sharing or correcting what's on file.

Records stay active long enough to settle disputes or verify a withdrawal, then they age out of routine use once that purpose is complete.

Yes, the same policy covers your account whether you log in from a phone browser or return later on desktop, though availability still depends on your local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.